Need help with highmind?

The fastest way to reach us: [email protected]

We read and reply to every message personally.


Common questions

How do I delete my account?

Go to Settings → Delete Account. If you signed in with Apple, email us at [email protected] and we'll take care of it directly while we finish an additional step Apple requires for Apple ID-linked accounts.

What data does highmind read from my phone?

With your permission, highmind reads sleep, heart rate variability (HRV), resting heart rate, and step count from Apple Health. It never writes anything back. Full detail is in our [Privacy Policy].

What is Neo?

Neo is highmind's AI coach, built on Claude by Anthropic. It uses your real sleep, recovery, and reset history to give you specific, personal guidance rather than generic tips. You'll always be asked to consent before Neo is used for the first time.

Is highmind a replacement for therapy or medical care?

No. highmind is a performance and recovery tool, not a medical or mental health service. If you're in crisis, contact Lifeline (13 11 14) or emergency services directly.

Something's not working — what do I do?

Email [email protected] with what happened and what device/iOS version you're on. We'll get back to you.


Built by Joe and Ryan.